To access this window, click: Customer relationship management - > Operations - > Messaging - > Memorandum.
The following window opens up:
Creating a Memorandum
On the screen Above:
Message - Enter the intended message that's to be sent to the specified group.
Recipients - Choose by ticking the checkboxes next to the appropriate recipient group.
To send the message to the selected target group, then click on the SEND Button
Toggle Section - To select all items at once instead of selecting them individually,
On successful completion you will get a pop-up message confirming that the operation was successful.
