Support ›› Manual ›› Credit Management ›› Operations ›› Guarantors Management ››
Guarantor Releasing
This module is used to release guarantors attached to a loanee and the loan has been cleared.
To access this window, click :Credit Management - > Operations - > Guarantor Management- > Guarantor Releasing
The following screen will open up:
Guarantor Releasing Fig 1
Customer - Click on the look up icon and select the loanee whose guarantors you want to release.
The customer's type, employer, station, identification number, account number, membership number and personal file number details will be populated to the respective fields.
Full Account Number - Click on the look up icon and select the specific loan for which guarantors are to be released.
The full account number, account status, account remarks if any & balance are populated to their respective fields.
Details will be populated as below :
Guarantor Releasing Fig 2
To release the guarantors, just click update.
NOTE : The releasing of guarantors is however subject to the loanee having zero balance of the loan product.
Releasing guarantors with the loanee having an outstanding balance will result in the following message :
Once the outstanding balance has been cleared, click on the update button. The following prompt will pop up :
Acknowledge or reject accordingly.
On acknowledgment, the guarantors will be released.
On successful completion you will get a pop up message confirming that the operation was successful.
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