Support ›› Manual ›› Credit Management ›› Operations ›› Guarantors Management ››
Guarantor Relieving
Use this sub-module to relieve guarantors to whom a loanee's liability had been transferred .
To access this window, click :Loan Origination Module - > Operations - > Guarantor Processing - > Guarantor Relieving.
The following screen will open up:
Guarantor Relieving Fig 1
On the above screen:
1. Specify date on which the guarantors were attached.
2. You can search using search string like name,account number,membership number,payroll number etc
Data will be populated to the screen as below:
Guarantor Relieving Fig 2
The customer's guarantors will be displayed on the guarantors pane on the lower part of the screen.
Select member then click on green icon
to relieve the guarantors.
Click on update button to relieve guarantors.
The following guarantor relieving window will open up:
Guarantor Relieving Fig 3
Cross check the customer's details to ensure they are correct.
Click on the update button to relieve the guarantor(s).
A proceeding prompt will appear as shown below: If you click Yes it will proceed and relieve the guarantors, while No will not relieve the guarantors.
Guarantor Relieving Fig 4
On successful completion you will get a pop up message confirming that the operation was successful.
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