Support ›› Manual ›› Credit Management ›› Operations ›› Guarantors Management ››
Guarantor Substitution
Use this sub-module to substitute loan guarantors.
To access this window, click :Credit Management - > Operations - > Guarantor Management - > Guarantor substitution.
The following screen will open up:
Guarantor Substitution Fig 1.
On the above screen:
Click on the customer look up icon to open customer look up dialog box:
Guarantor Substitution Fig 2.
Select the correct customer whose guarantors are to be substituted and his information will be populated on the fields as below:
Guarantor Substitution Fig 3.
The customer's details i.e type,employer,station,Identification number,account number,membership number and personal file number will be displayed as above.
All the associated customer account details will be displayed in the tabs below the customer details.
The customer's loans guaranteed will be displayed on the loans guaranteed tab.
Select the specific guarantor who is to be substituted by checking the box against the guarantor.
Note that guarantor status must be attached. See below:
Guarantor Substitution Fig 4.
On The Substitute Pane:
Guarantor Substitution Fig 5
Customer - Click on the customer lookup icon and select the new guarantor to be attached to the loanee.
The relevant customer's details will be populated to the respective fields as below:
Guarantor Substitution Fig 6
NOTE : For the substitution to be successful, the following conditions must be met :
The substitute must not exist as a guarantor for the case in which he is to be added as a substitute.
The substitute must not be attached as a guarantor to the loan.
If substitute exists and is still attached the substitution operation will fail.
To substitute the guarantor, click on the update button.
On successful completion you will get a pop up message confirming that the operation was successful.
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