Loan Requests

This sub module is used to view all the loans that have been processed in the system within a particular period of time.

All the Loan statuses are also displayed  using this option .i.e. approved, disbursed, audited, or rejected.

To access this sub module Click on Credit Management-> Operations - > Loan Origination > Requests

The following screen will open up:

Loan Requests Page

The available or already received requests will be displayed on the screen. 

Loans taken through the mobile platform are also displayed here

 

Receiving A Loan Request: 

To receive a loan request, click on the receive button to open the following window:

Receive a loan Request

On the above screen, do the following: 

Customer Name - Click on the customer look up icon to open the Customer Lookup dialog box:

Customers listing

Search for and select the customer whose request is to be received. 

The customer's Customer Type, Membership Status, Customer Serial #, Identification Number, Member Number, Account Number, Personal File Number, Domicile Branch. Employer Name, Duty Work Station, Admin Division will be automatically populated to the respective fields.

Use the Filter Criteria as an alternative of the Customer Lookup icon to search for a member with the available filters.

Loan Product -  Click on the look up icon to open the Loan Product Lookup dialog box:

Loan Product

Search for and select the loan product applied for by the customer. 

The loan product's Loan Product Section, Annual Percentage rate, Interest Calculation Mode and section will be automatically populated to the respective fields. 

Loan Purpose - Click on the look up icon to open the Loan Purpose Lookup dialog box:

Loan Purposes

Select the loan purpose from the captured loan purposes. 
NOTE : If a loan purpose has not been captured, refer to Loan Purposes to capture the loan purpose.

Received Date -  Select the received date from the calendar icon. 

Amount Applied -  Type in the amount applied by the customer.

Term (Months) -  Enter the term in months for the selected loan the member wishes to service the loan for.
NOTE: To auto populate the loan product's loan term, there is a flag in System Admin > Setup > Companies that will assist with this.

 

The additional tabs next to the Guarantor tab to the bottom display more information about the customer's financial standings. 

Guarantors:

Use this tab to register the member's prospective loan guarantors for the loan they wish to take.

Customer Name - Click on the customer look up icon to open the Customer Lookup dialog box:

Customers listing

Search for and select the customer whose request is to be received. 

The customer's Customer Type, Membership Status, Customer Serial #, Identification Number, Member Number, Account Number, Personal File Number, Domicile Branch. Employer Name, Duty Work Station, Admin Division will be automatically populated to the respective fields.

The Current Guarantees field will be populated by how many members the customer has guaranteed.

The Balances Guaranteed field will be populated by how much in loan balance the customer has guaranteed.

The Appraisal Factor will be populated in case the appraisal factors have been captured for the selected loan product the loanee wants to take.

The Guarantor Security Mode will select from what was set on the Loan Setup. This is whether the guarantor is using income or deposits for the loan's security.

The Total Shares shows the total share balance of the member.

The Committed Shares shows how much in balance the member still has committed towards running loans.

Amount Guaranteed - Enter the amount the member wishes to guarantee.

Guarantors tab

 

Click on the Add button to add the guarantor(s) to the guarantors list.

Select against an added guarantor and click the Remove button to remove them from the list.

 

Once done, click on the update button  to receive the request. 

On successful completion you will get a pop up message confirming that the operation was successful.

Successful Loan Request receiving