Support ›› Manual ›› Alternate Channels ›› Operations ››
Channel Activation Requests.
Use this sub - module to receive channel activation requests.
To access this window, click :Alternate Channels - > Operations - > -> Channel Activation Requests.
The Following screen will be displayed
Channel Activation Requests fig 1.
Importing An Activation Request:
click on the import button to import already captured activation requests from an excel sheet saved in .csv format(comma delimited) and the following notification will pop up:
Channel Activation Requests Fig 2.
Click on show advanced to view the details of the upload format. See below:
Channel Activation Requests Fig 3.
Select the document containing already captured beneficiaries from an excel sheet saved in .csv format(comma delimited).
See below:
Channel Activation Requests Fig 4..
On successful completion you will get a pop up message confirming that the operation was successful.
Trying to upload a file that is currently open will result in the following error :
Credit Batch Origination Fig 5.
Amend the entries then upload the correctly captured sheet.
The following screen will open up :
Alternate Channels Reconciliation Periods Fig 6.
The available periods will be displayed.
Creating An Activation Request:
Click on the create button to open the following window :
Channel Activation Request Fig 7.
On the above screen :
Click the Lookup icon
to select Customer Account
Channel Type - Pick the channel to be affected from the drop down :
Alternate Channels Reconciliation Periods Fig 3.
Click on the create
button to capture the period into the system.
On successful operation, you will receive a pop up message indicating the the Operation was Successful.
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