Support ›› Manual ›› Alternate Channels ›› Operations ››
Alternate Channels - Register
Use this sub-module to approve or reject any alternate channel that have been linked to customer accounts.
To access this window, click :Alternate Channels - > Operations - > Channels Register
The following screen will open up :
Alternate Channels - Register Fig 1.
The available linkages will be displayed on the screen.
To view linkages for a particular Alternate Channel Type, click on the Alternate Channel type filter to reveal a drop down of all the alternate channel types. After this you may click on the refresh button to reload data for the selected Alternate Channel Type.
Alternate Channels - Register Fig 2.
Alternate Channel customization :
Pick an appropriate search filter from the drop down menu :
Alternate Channels - Register Fig 3.
Refresh to reload data onto the screen :
Alternate Channels - Register Fig 4.
Identify the entry to be customized :
The customization button symbol
Alternate Channels - Register Fig 5.
Click on the customization icon against the entry to open the following window :
Alternate Channels - Register Fig 6.
The Alternate Channel Type, Full Account Number, PAN, Daily Limit and any customized transaction type limits of the customer will be loaded as shown above.
Make appropriate customizations on Transaction Types by clicking on the drop down, select a transaction type and enter the limits.
When done click add to add the entry
Remove or Lock/Unlock an entry by clicking on it and use the buttons below the tab.
The customized alternate channel may be locked using the Is Locked flag next to the update button.
Click on the Update button to effect the customization.
On successful completion you will get a pop up message confirming that the operation was successful.
Alternate Channel verification :
NOTE : An already approved alternate channel cannot be re - approved.
Refresh to reload data onto the screen :
The Verification button symbol
Alternate Channels - Register Fig 7.
There is a filter to show linkages in each status; approved, edited, new, rejected and all.
Refresh to reload data onto the screen :
Alternate Channels - Register Fig 8.
Identify the entry to be verified :
Click on the verification icon against the entry to open the following window :
Alternate Channels - Register Fig 9.
Verify the customer details.
Provide verification remarks in the remarks field.
Pick the approve option.
Click on the update button to effect the approval.
On successful completion you will get a pop up message confirming that the operation was successful.
Alternate Channel pin reset :
NOTE : The verification and reset pin buttons look very similar but hovering the mouse ove rthe buttons will reveal a text describing the name of the button.
Refresh to reload data onto the screen :
The Pin Reset button symbol
Alternate Channels - Register Fig 10.
Identify the entry to be reset :
Click on the Pin Reset icon against the entry to open the following prompt :
Alternate Channels - Register Fig 11.
Click 'Yes' to reset the customer's Pin.
On successful completion you will get a pop up message confirming that the operation was successful.
Alternate Channel Unblocking :
Refresh to reload data onto the screen :
The Unblocking button symbol
Alternate Channels - Register Fig 12.
Identify the entry to be unblocked
Click on the Pin Reset icon against the entry to open the following prompt :
Alternate Channels - Register Fig 13.
Click 'Yes' to reset the customer's Pin.
On successful completion you will get a pop up message confirming that the operation was successful.
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